Pklk is committed to protecting your privacy

1. Introduction & Scope

This Privacy Policy pklk (https://pklk.bet) applies to all users of the website and mobile application. By accessing the site or creating an account, you agree to this Privacy Policy.

We believe transparency is the foundation of trust. That's why this policy is written in plain, straightforward language — no complex legal jargon. Where does your data go, who sees it, how long is it kept? Every answer is right here.

This Privacy Policy pklk's Terms & Conditionsshould be read alongside this document. Together, the two form the complete legal relationship between you and us.

2. What Information We Collect

pklk Three types of information are collected — what you provide directly, what is automatically gathered while you use the platform, and what is received from third parties.

Information You Provide Directly

Automatically Collected Data

When you pklk When you use the platform, certain information is collected automatically. This data is used to improve site functionality and ensure security:

• IP Address & Approximate Geographic Location
• Browser type, version & operating system
• Device ID & Hardware Information
• Page visits, clicks & session duration
• Betting & Transaction History
• Login Times & Failed Login Attempts

Information Received from Third Parties

We may occasionally receive information from legitimate third-party sources — such as payment gateways, age verification services, or fraud prevention agencies. This information is used solely for account verification and security purposes.

3. How We Use Your Information

pklk Your information is used only for specific, legitimate purposes. We never use your data for anything unnecessary.

4. Who We Share Your Information With

pklk Your personal data is never sold. However, limited information may be shared with trusted partners in certain specific circumstances:

• Payment providers: bKash, Nagad, Rocket — only the information necessary to process transactions.
• KYC verification provider: Accredited third-party verification services to confirm identity.
• Law Enforcement: Where we are required to disclose data under a court order or legal obligation.
• Auditors & regulators: To meet the requirements of licensing authorities.
• Technology Partners: Hosting & cloud service providers — under strict confidentiality agreements.

5. Data Security Measures

Protecting Your Information pklk We have implemented the highest industry-standard technical and organizational measures. Our security infrastructure is regularly tested through third-party audits.

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Data Encryption: Stored sensitive data is encrypted with AES-256.
• Two-Factor Verification: Two layers of security protecting account access.
• Firewall & IDS: Advanced security measures to prevent unauthorized access.
• Regular Backups: Regular secure backups to minimize the risk of data loss.
• Access Control: Staff can only access information relevant to their role.
• Security Training: All staff receive regular data protection training.

In the event of a data breach, we are required to notify the relevant authorities within 72 hours and inform affected users without undue delay.

6. Cookies & Tracking Technologies

pklk This website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve your experience.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features on the site.

7. Your Data Rights

Under GDPR and international privacy laws, you have the following rights. To exercise any of these rights, contact us at support@pklk.bet:

• Right to Know: You can find out exactly what data we hold about you and why.
• Right of Access: You may request a copy of all personal data we hold about you.
• Right to rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to restrict processing: You can request that use of your data be suspended while a matter is under investigation.
• Right to Portability: You have the right to receive your data in a machine-readable format.
• Right to Object: You can object to marketing communications or profiling at any time.

8. Data Retention

pklk Your data is not kept longer than necessary. Retention periods depend on the purpose and applicable legal obligations:

• Active accounts: All data is retained for the duration that the account remains active.
• Closed accounts: 5 years after account closure (as required by law).
• Transaction Records: 7 years, as required under anti-money laundering laws.
• KYC Documents: 5 years after account closure.
• Customer support records: 3 years after resolution.
• Log Files & Security Data: 12 months.

After the retention period, your data is securely and permanently deleted or anonymized so you can no longer be identified.

9. Protection of Children's Data

pklk We do not knowingly collect data from anyone under 18. Age is verified at registration, and proof of age is required as part of the KYC process.

If a minor has accidentally created an account and we become aware of it, the account will be closed immediately and all collected data will be deleted. If you have any information regarding this, please contact support@pklk.bet right away.

10. Changes to the Privacy Policy

pklk This Privacy Policy may be updated from time to time. We take action based on the nature of the changes:

• Minor Changes: The "Last Updated" date at the top of the page will be revised.
• Significant changes: A notice will be sent to your registered email address 30 days in advance.
• Material changes: Consent will be collected again, and if not accepted, you will be given the option to close your account.

Continued use of the platform after a notice has been sent will be considered acceptance of the updated Privacy Policy.

11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

• Email: support@pklk.bet
• Live Chat: Chat button at the bottom-right corner of the site
• Response Time: Usually within 24–48 hours

If you are not satisfied with our response, you may file a complaint with the relevant licensing authority or data protection regulatory body.